FAQs
ANY QUESTIONS?
SOME FAQs TO HELP YOU OUT
No appointment is needed! We gladly accept walk-ins, so you can come in whenever you need care. If you’d like to save time, you can also check in online to reserve your spot ahead of arrival.
Urgent care is best for non-life-threatening illnesses and injuries like sprains, cuts, ear infections, colds, flu, and minor burns.
If you are experiencing chest pain, severe shortness of breath, head trauma, stroke symptoms, or uncontrolled bleeding, call 911 or go to the nearest ER immediately.
We treat most common illnesses and minor injuries, including:
- Cold, flu, fever, coughs, sore throat, and sinus infections
- Sprains, strains, cuts, and minor burns
- Allergies, asthma, and rashes
- Ear infections and pink eye
- Urinary tract infections (UTIs)
- Minor fractures and sports injuries
If you’re unsure, call us — we’ll help guide you.
Yes! We accept most major insurance plans. Bring your insurance card with you, and our front desk staff will verify your coverage. If you’d like to confirm ahead of time, give us a quick call.
We offer affordable self-pay rates. You can view a list of the most common prices on the Self-Pay Pricing section of our website. If your concern doesn’t fit one of the listed categories, our team will review your situation and discuss costs with you when you call or arrive — so you’ll always know what to expect before treatment.
We’re open
Monday–Friday 8:00 AM – 8:00 PM
Saturday–Sunday 9:00 AM – 7:00 PM.
Most patients are seen by a provider within 15–30 minutes of arrival. We know your time is valuable, and we work hard to provide fast, efficient care without sacrificing quality.
Yes! We provide on-site X-rays as well as lab testing. We can also draw your blood and send it to a nearby lab. Once results are ready (usually within 1–2 days), our team will follow up with you by phone to review the findings and discuss next steps for your care.
Absolutely. Our providers are trained to care for patients of all ages, including infants and children. From ear infections to playground injuries, we’re here for your whole family.
Please bring:
• A photo ID
• Your insurance card (if applicable)
• A list of current medications and allergies
• Payment method (credit card, debit card, or cash)
If it’s for a physical, bring any required forms as well.
You’ll be seen by a licensed medical provider, which may be a doctor, nurse practitioner (NP), or physician assistant (PA). All of our providers are highly trained and qualified to diagnose, treat, and prescribe medications.
Yes! We offer quick and convenient school, sports, camp, and work physicals. Just bring the required forms, a photo ID, and any previous medical history if available.
Yes, we provide flu shots, routine vaccines, and COVID-19 testing. Call ahead to confirm availability for specific vaccines.
We can provide short-term medication refills for certain conditions after an evaluation. For long-term or maintenance medications, we recommend following up with your primary care provider.
Yes. We can treat minor cuts that need stitches, simple fractures with splints, sprains, and minor burns. For more severe injuries (like deep wounds, severe burns, or complex fractures), we’ll refer you to the emergency room.
We are currently working on our workers’ compensation contracts with insurance companies and plan to provide this service in the near future. Please call ahead before coming if this is something you are interested in, so we can confirm availability.
We accept credit cards, debit cards, and cash. Payment is due at the time of service unless prior arrangements have been made.
Yes. For self-pay patients, we have a pricing list available online, and we’ll review costs with you before beginning treatment. If additional tests or procedures are needed, we’ll discuss those with you first.
There are no designated spots for our clinic, but there is generally ample free parking in the complex where we are located.
Do you share my visit records with my primary care doctor?Yes, our providers are board-certified and highly experienced in urgent care medicine. You can trust that you’re receiving safe, professional care.
Yes, with your permission we can send a copy of your visit records to your primary care provider so they stay updated on your care.